Customer Support Hours:
Monday thru Friday, From 9:00 am to 6:00 pm / Pacific Time (excluding holidays)
Technical Support hours:
Monday thru Friday, From 9:00 am to 6:00 pm / Pacific Time (excluding holidays)
Saturday / Sunday, From 9:00 am to 5:30 pm / Pacific Time (including holidays)
Please Note:
Mondays are usually our highest call volume day of the week; Fridays are typically the lowest. For faster customer service and if the matter is not urgent, please contact us during our non-peak service days of the week which are Wednesdays through Fridays.
Customer / Technical Support:
support@gektv.com
Advertising Sales & Inquiries:
jeanniely@taiseng.com
pennytam@taiseng.com
All Other Inquiries:
info@gektv.com
Toll Free By Phone:
1-888-435-8866
Mailing address:
GekTV Entertainment
170 South Spruce Avenue, Suite 200
South San Francisco, CA 94080
